Privacy Policy - Medicod

Medicod provides an informational service that helps users understand laboratory test results. This Privacy Policy explains what data we process, why we process it, and how users can contact us about privacy requests.

1. Important Medical Disclaimer

Medicod is not a medical device, medical consultation, diagnosis, treatment, or emergency service. The app provides educational and informational explanations only. Always consult a qualified healthcare professional before making health decisions.

2. Data We Process

Uploaded lab report images, PDFs, or text needed to extract medical markers.
Medical marker names, values, units, and reference ranges.
Optional profile context such as age, sex, and health context if provided by the user.
Account identifiers, email address, app user ID, and purchase/unlock records.
Technical data such as device, app version, logs, and crash reports.

3. Medical Data and AI Processing

Lab results and related health context may be sensitive health information. We use this information only to provide the requested report explanation, improve reliability, prevent abuse, process purchases, and support user requests.

Uploaded documents are processed to extract text. Personal strings such as names, phone numbers, addresses, and document numbers are removed where technically possible before AI analysis. AI output may be inaccurate or incomplete and must not be used as a medical diagnosis.

4. Payments

For Google Play and Apple App Store purchases, payment processing is handled by the relevant app store and RevenueCat. We receive purchase identifiers and entitlement data needed to unlock the paid report. We do not receive or store full card numbers.

5. Sharing

We use service providers for hosting, OCR, AI processing, analytics, crash reporting, customer support, and purchase verification. They process data only as needed to provide the service. We do not sell personal data.

6. Retention and Deletion

We keep records only as long as needed for the service, security, legal, accounting, and support purposes. Users can request deletion of their account and related data by contacting support.

7. User Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. Contact us to submit a request.

8. Contact

For privacy requests, support, or account deletion, email [email protected].