Terms of Service
Effective date: July 19, 2026
1. Service
Medicod provides educational explanations of laboratory test results using software and artificial intelligence. The service helps users read and understand markers, ranges, and general educational context. The service is provided by NWTC INC, 30 North Gould Street Ste R, Sheridan, WY 82801, USA.
2. No Medical Advice
Medicod does not provide medical advice, diagnosis, treatment, prescriptions, or emergency care. Reports are for informational purposes only. Do not ignore professional medical advice or delay seeking it because of information from Medicod.
3. User Responsibilities
- You must be at least 18 years old to use Medicod.
- Use the app only for lawful purposes.
- Upload only your own report, a report the patient authorized you to process, or a minor's report if you are the parent or legal guardian.
- Review all outputs critically and consult a healthcare professional.
- Do not use Medicod for emergencies or urgent health decisions.
4. Purchases
A paid full report is a one-time digital purchase tied to a specific analysis/report; it is not a subscription. Web purchases are processed by Stripe. Depending on the customer and device, Stripe may offer payment by card or Link. The full-report price is shown after the free preview. Mobile app purchases are processed by Google Play or Apple App Store, with RevenueCat used to verify entitlement. Those stores manage their payment methods, receipts, and refunds under their own rules. Medicod does not receive full card numbers or card verification codes (CVCs).
Contact support if you are charged twice for a web purchase or do not receive a paid report. If approved, web refunds are returned to the original payment method. Nothing in these Terms limits mandatory consumer rights under applicable law.
5. App Launch List
The app landing page may allow you to join a launch list before the iOS or Android app is available. Joining the launch list does not create a paid account, guarantee a launch date, or provide app store access.
6. AI Limitations
AI-generated explanations may contain errors, omit information, or rely on outdated context. Medicod is not responsible for health decisions made without professional review.
7. Privacy
Data processing is described in the Privacy Policy. By using Medicod, you agree that uploaded documents and extracted markers may be processed to provide the requested report. Lab reports can contain sensitive health data. Before an upload, Medicod requests consent for automated OCR/AI processing and cross-border processing by infrastructure providers. Do not upload a document if you do not agree to that processing.
8. Availability
We may update, suspend, or discontinue features when needed for maintenance, security, legal compliance, or service improvement.
9. Contact
For support, refunds related to technical access issues, or account requests, email [email protected] or call +1 260 308 6515.